Keep in mind that retail banks are some of the tightest retailers there are. They will hang onto every single penny they can squeeze out of their customers.
The "Terms and Conditions of Your Account" is from a company named Busey Bank. The statement is 16 pages of legalese and while it is readable to someone with a bit of a legal background, most of its customers are probably scratching their heads at what it is trying to tell them. As a reporter, I covered the legal beat for years so I have a bit of a legal background and am able to read legal documents. But, Busey Bank's document is so dry I finally gave up after reading three of the 16 pages of legalese written in about a 6 point type face.
Busey, you could have made this much easier by following examples from other financial corporations and written the document in much easier to read language. But, instead you chose to send it out to your customers in boilerplate. And to top it off Busey doesn't even highlight the major changes from its last account document. So, the bottom line is, you have to read both documents closely and interpret the boiler plate legal language to know what if anything has changed.
The sad thing about this is Busey isn't the only retail bank to do this. Most of its competitors in the industry are doing the same thing. It is a complete disservice to their customers.
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